Greater organizational effectiveness can be achieved through our personality-centered, systems approach to clarifying communication preferences, personal and team learning styles, and understanding individual core needs.

The models we teach are intuitive, easy to learn, and immediately applicable to your work environment. You will see clearer patient-provider communication, greater employee and patient satisfaction, improved patient care coordination, higher levels of patient safety, lower error rates and steadily increasing productivity.

Here is what the CEO of a hospital we worked with said about our communication intervention. Today, that intervention is thriving and contributed to the hospital
being selected as one of Fortune Magazine’s Top 100 Best Companies To Work For in the US:

“One of our base principles is that communication is the ‘life blood’ of our organization. The complexities of people-to-people communication are real; and people need tools to deal with the complexities. With the excellent help of Interstrength^® Care we tried an experiment—educate over 1000 people almost at once, about Temperament. It worked! We now have an organization that is tuned-in to one another on a new level. The ‘life blood ‘ is flowing clearer and cleaner. Our people-to-people encounters are better. Human differences are appreciated in a new way.”

Rick Linneweh, CEO
Yakima Valley Memorial Hospital

The Bottom Line
JCAHO has identified the number one root cause for sentinel events in hospitals as poor communication. The Interstrength^® Care System helps you achieve your communication goals:

• Care based on continuous healing relationships. Communications will be healing and respectful.
  
• Better clarity in patient handoffs. Personality based structured communications reduces miscommunications.
  
• Care customized according to patient needs and values. Through the Interstrength^® Care System, patient care will be driven by the identified psychological needs and values of your patients and their families.
  
• The ability to quickly and clearly identify and accommodate differences in patient preferences, encourage shared decision making, and put the patient in control. Your patients will experience their care as the center of your efforts.
  
• Decrease competition and increase cooperation between departments. A common language for understanding differences builds bridges.
  
• Decrease Waste. Unnecessary conflict and miscommunication waste time and resources.
  
• Cooperation among clinicians. Clean, clear communication leads to successful outcomes and improved satisfaction.

How We Are Different
Our focus is to provide a cost-effective approach, which capitalizes on personal strengths producing highly effective healthcare teams. We help identify, clarify, and strengthen personal communication styles, while increasing skills for building flexible communication with others.

The Interstrength^® Method emphasizes personal involvement in The Self-Discovery Process^® for each employee, thereby ensuring acceptance and sustainability long after we’re gone.

About the Interstrength^® Care Team
The Interstrength^® Care Team is an alliance of professionals who seek to develop relationships with healthcare organizations who want to effectively impact communication to effect sustainable change.